Shipping policy

Last updated: October 24, 2026

This Shipping Policy applies to orders placed at the Bremara House online store, operated by FusiaX L.L.C., a Wyoming limited liability company doing business as Bremara House.

Where we ship

We currently ship to addresses within the United States only, including APO/FPO/DPO addresses where the carrier allows. We do not ship internationally at this time.

Where orders ship from

Orders ship from our two US fulfillment centers, operated by our logistics partner ShipBob. Each order ships from the center closest to you:

East Coast: 4755 Hanoverville Road, Building E, Bethlehem, PA 18020
West Coast: 21803 Authority Way, March Air Reserve Base, CA 92518

These are fulfillment addresses, not walk-in stores. Please do not send returns there without a return reference: contact us first and we will send you the return instructions (see our Refund Policy).

Processing time

Orders are processed within 1 to 2 business days (Monday to Friday, excluding US public holidays). Orders placed on weekends or holidays are processed the next business day.

Delivery time

Standard delivery usually takes 3 to 5 business days and Express delivery 1 to 2 business days after your order ships. Delivery times are estimates provided by the carrier and are not guaranteed. Remote areas, weather and peak seasons can add time.

Shipping rates

Standard (3 to 5 business days): $8.00, free on orders of $70 or more (after discounts, before taxes)
Express (1 to 2 business days): $15.00

The shipping cost for your order is always shown at checkout before you pay.

Tracking

When your order ships, we email you a tracking number and a link to follow its progress. Orders with several items may arrive in more than one package.

Address accuracy

Please check your shipping address at checkout. If you notice an error, contact us within 12 hours of ordering so we can correct it before the order ships. If a package is returned to us because of an incorrect address, we will contact you to arrange reshipment.

Lost, delayed or damaged packages

If your tracking has not updated for 5 business days, or shows delivered but you cannot find the package, email us at hello@bremarahouse.com and we will open a claim with the carrier and work with you on a resolution. For items that arrive damaged, please see our Refund Policy (photo within 7 days of delivery).